Privacy Policy

Effective Date: January 1, 2025

Website: www.leanlab.la

Lean Lab P.C. (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and utilize our services. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in compliance with applicable laws, including HIPAA and California privacy regulations.

1. Information We Collect

We may collect the following types of information through our website, intake forms, and service platforms:

• Personal Information: Name, email address, phone number, date of birth, billing and shipping address.

• Health Information: Medical history, symptoms, diagnoses, treatment details, lab results, medications, and consultation notes.

• Payment Information: Credit/debit card data and billing info (processed securely by third-party vendors).

• Technical Information: IP address, browser type, device data, pages visited, and cookies.

2. How We Use Your Information

We may use your information to:

• Provide, schedule, and manage medical and wellness services

• Verify your identity and process transactions

• Communicate appointment reminders, service updates, and promotional offers

• Analyze website usage and improve our services

• Comply with legal and regulatory requirements

3. Disclosure of Your Information

We do not sell or rent your personal information. We may share your data with:

• Authorized third-party service providers (e.g., payment processors, EMR systems)

• Healthcare professionals within Lean Lab for treatment purposes

• Regulatory or law enforcement agencies if required by law

• Other parties with your written consent

We ensure all partners who handle health information adhere to strict confidentiality and data security requirements.

4. HIPAA Compliance

We treat all health-related data in accordance with the Health Insurance Portability and Accountability Act (HIPAA). All medical records are stored securely and are accessible only to authorized personnel.

5. Non-FDA Approved Treatments Disclosure

Some therapies offered by Lean Lab P.C., including peptide treatments, hormone therapies, and certain compounded medications, may not be approved by the U.S. Food and Drug Administration (FDA). These treatments are provided for investigational, wellness, and research purposes only.

By engaging with Lean Lab P.C., you acknowledge that:

• These treatments are not intended to diagnose, treat, cure, or prevent any disease.

• You understand the investigational nature of these products and assume all associated risks.

6. Data Security

We implement administrative, physical, and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no system can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

• Access the personal and health information we hold about you

• Request corrections or updates to your data

• Request deletion of non-medically required data (subject to record retention laws)

• Withdraw consent for certain data uses

• File a complaint if you believe your data rights have been violated

To exercise any of these rights, please contact us at office@leanlab.la.

8. Cookies and Tracking Technologies

We use cookies and similar tools to enhance site performance and user experience. You can control cookie settings in your browser preferences.

9. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the privacy policies, practices, or content of those sites. Use them at your own discretion.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our site constitutes acceptance of any changes.

11. Consent to Communications

By providing your phone number, email address, or booking an appointment with Lean Lab through our website or any affiliated online booking platform, you expressly consent to receive communications from Lean Lab. These communications may include appointment confirmations, reminders, service-related messages, administrative notifications, and marketing or promotional messages delivered via SMS text message, email, or other electronic means.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP to any text message. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Consent to receive marketing communications is not a condition of receiving medical services.

Lean Lab does not sell, rent, or share personal information with third parties for their independent marketing purposes. Personal information is used solely for business operations, communications, and service delivery in accordance with this Privacy Policy.

California residents have the right to request access to, deletion of, or information about the use of their personal data in accordance with the California Consumer Privacy Act (CCPA/CPRA). Requests may be submitted by contacting Lean Lab directly.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lean Lab P.C.

Email: office@leanlab.la

Phone: 626-901-5326

Address: 238 S Arroyo Pkwy, Pasadena, CA 91105